Training

A comprehensive training program

We understand the importance of knowing how to properly and effectively use our industry-leading system and tools. This knowledge begins with our crucial on-boarding process, which requires all new clients to attend a one-hour interactive orientation session, either in-person or via an online module. 

During the orientation session, we familiarize you with the features associated with your account and demonstrate specific functions such as performing searches and viewing results. This session also includes an FCRA overview so that your employees understand the importance of federal and state guidelines impacting the implementation of compliant screening programs. 

Our program also provides crucial ongoing support with a variety of additional training sessions that are offered daily. Our knowledgeable training team will educate employees on topics such as:

• Basic user training
• Conducting motor vehicle reports (MVRs)
• Performing FCRA compliant background checks
• Executing credit reports
• More

New and existing clients can view the course schedule and register for a session. 

As an additional valuable resource, we also provide our online Learning Center. The Learning Center contains useful and essential information including:

• Terms and definitions
• Printable manuals
• FAQs
• Compliance information
• Guides for using our website

A dedicated training team

Effective training begins with knowledgeable and helpful training professionals. IntelliCorp’s Training Department delivers thorough, impactful, and easily understandable instruction on our system and processes. 

We realize that it is important for our clients to be able to access a reliable and responsive service professional who understands your needs and can answer your questions promptly. Our team of professionals is available to provide ongoing support throughout our relationship with your organization. 

Our Training Department can be contacted by sending an email to training@intellicorp.net.